Applying for aids, equipment or consumables

This information is for people applying for assistance for equipment such as wheelchairs, consumable products, ventilators and prosthetic limbs.

Applications for travel and accommodation assistance should be lodged through the Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS)

Lodging your application for consumables and equipment

An application can be lodged by the individual or their representative for :

  • All new consumers applying to EnableNSW for services, or
  • Existing consumers wanting to change their details

Applications can be lodged either by applying online or filling out a form and e-mailing it to us with necessary supporting documents.

An Equipment Request Form, which describes the individual's functional or clinical needs for the equipment, is then required to be completed by an eligible prescriber. Completed applications and requests will be assessed for eligibility and applicants will be notified in writing of the outcome and expected timeframe for funding.

Online application

Whether you’re a new or existing consumer, submitting your form to us using the online application is the fastest and simplest way. To upload your documents you may wish to use your smartphone. Please ensure you take a photo of the front and back of any documents where a signature is required. It is important to know you cannot save your information and finish your application at a later time, so please be ready to complete your application in one sitting.

Click here to apply online

Apply using MS Word document

The EnableNSW application form is now available as an editable word document. Open or download the EnableNSW application form (save to your desktop) and complete all relevant fields. Completed forms can be emailed to EnableNSW with supporting documents. The PDF version can also be used if you wish to print the form and complete by hand.

If you have any difficulty with the form, please contact our service centre.

Consumer Self Service Dashboard

EnableNSW consumers can now manage their requests online. This allows consumers to keep track of their requests and update their personal information. They can also request repairs and reorder consumable products online.

This service allows consumers to:

  • check the status of request(s)
  • update personal details
  • reorder consumable products
  • request repairs for equipment.

Please note that a consumer number is required for logging into the dashboard. The consumer number is also known as the CE Number. Please contact EnableNSW for confirmation of this if you do not know your number.

For further information, please contact us.

Adding people to your EnableNSW account

It is important to know we will only share your information with you or people you have nominated. If you need other people to make enquiries on your behalf, you will need to add them to your account.

Before completing the permission for others to access your account form, it is important to let the person(s) know you have chosen them to make enquires on your behalf.

Completed forms can be emailed or sent by post to EnableNSW.