Contact Enable on 1800362253 or email

Travel Assistance (IPTAAS)

IPTAAS is the Isolated Patients Travel and Accommodation Assistance Scheme. This is a NSW Government scheme providing financial assistance towards travel and accommodation costs when a patient needs to travel long distances for treatment that is not available locally.

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Online application support

Frequently asked questions

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Lodge an application

Lodge an application online

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What's new with IPTAAS

What's New

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IPTAAS Information


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Read our Frequently Asked Questions

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Office Locator

Find your local IPTAAS Office

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Guidelines and Policy

Read our Guidelines for assessment and Policy

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How to apply

You can lodge an application online, or download IPTAAS Application forms and submit these to your local IPTAAS office by email, fax or post.

View a list of IPTAAS offices or call us on Ph: 1800 IPTAAS (1800 478 227) so you can forward your applications and your queries to the closest local office.

You can also apply in person at your local Service NSW Service Centre.

If you have any queries or would like assistance with your application, please contact us on Ph: 1800 IPTAAS (1800 478 227).

You can also view our helpful information sheets for further details.

Eligibility for IPTAAS

To be eligible for IPTAAS you must:

  • Be a resident of NSW or Lord Howe Island
  • Be enrolled with Medicare
  • Not be receiving, or eligible for, financial assistance for travel and accommodation from third party insurance or other Australian government services
  • Be referred for treatment at your nearest health service
  • Receive treatment at an approved health service
  • Travel from your residence for treatment at least 100km (one way), or at least 200kms in a week by making multiple trips to and from treatment.


Phone: 1800 IPTAAS (1800 478 227)