Processing of Applications and Prioritisation of Requests

All completed applications and requests submitted to EnableNSW will be assessed for eligibility and people will be notified in writing of the outcome of their application.

Requests will be prioritised and EnableNSW will endeavour to give an indication of the timeframe for when the equipment will be funded.

The prioritisation will consider whether the clinical need for the equipment is:

  • to maintain life; for treatment of an acute episode; to facilitate discharge; or prevent hospitalisation or injury to person or carer
  • for primary self-care, communication and/or mobility.

Requests outside this prioritisation criteria will be provided as funds become available. When wait times apply, people will be advised of the outcome of their request and the expected wait time.