Equipment donations

Equipment that is returned to EnableNSW and cannot be allocated as part of the standard stock range, may be donated to NSW Health clinical services. This supports the EnableNSW sustainability model, which you can learn about on the EnableNSW sustainable equipment model page.

The information below is only applicable to clinical services within NSW Local Health Districts (LHD).

How does EnableNSW define donation equipment?

Donated items can include any mobility, self-care or communication equipment that is in good working order. This equipment may be new or refurbished but does not fit into the standard stock range available through the Equipment Allocation Program (EAP) or may be outside the EnableNSW funding criteria.

How can I access the donation equipment?

A list of available equipment is sent to interested clinicians in Local Health Districts at regular intervals. The list includes the process to request donation equipment which is managed on a ‘first in, first served’ basis.

How can I add my name to the list?

Email the EAP team at HSNSW-enableeap@health.nsw.gov.au with your details including full name and clinical service. Alternatively, you should call and speak with the EnableNSW Advisor on Call (AoC) on 1800 ENABLE (1800 362 253).

What type of equipment is available?

A wide range of equipment may become available at any time, including basic to more complex items. This includes mobility, self-care and communication equipment which is in good working order that cannot be allocated through the EAP. EnableNSW clinical advisors make every effort to ensure the description of the equipment is accurate prior to sending out the donations list to NSW Health services.

Can I request amendments to the equipment?

No. Available equipment is provided as is, including any changes and additions that have been made to the equipment. We are unable to make any changes to this equipment.

Will the donated equipment be eligible for ongoing repairs and maintenance?

No. Once the equipment is collected from EnableNSW, it becomes the responsibility of the clinical service.
Before the item is allocated to a person, this should be explained to them (or their representative) before they accept the equipment.

Can donated equipment be delivered to a NSW Health clinical service?

No. Donated equipment must be collected from the EnableNSW Equipment Centre in Homebush. Suitable transport and Local Health District (LHD) staff will need to be available to load the equipment. Prior to pick up, the EnableNSW team will advise of any specific collection requirements e.g., two (2) person lift.

Please note, EnableNSW will not permit patients (or their representative) to collect these items.

Can I return donated equipment to EnableNSW?

No. EnableNSW does not accept returns of any donated equipment. Please ensure you have considered your selection before committing to the item.