Authorised Repairers
Our panel of authorised repairers are qualified technicians who will ensure timely and quality repairs each time.
If you need a repair to equipment that has been funded by EnableNSW, you should contact our repairs team and they will arrange this for you, using one of our authorised repairers below. If the equipment is still within the warranty period, the team will send the repair request to the original supplier in the first instance.
You can contact our repairs team on 1800 362 253 (option 2) or alternatively send an email to enable@health.nsw.gov.au and tell us your name, date of birth, address, equipment that needs repair and the issues you are experiencing.
If your call is outside our office hours and the repair is urgent (9am-5pm Mon-Fri) you can contact one of the highlighted repairers below and let us know the details when we reopen.
| Service provider name | Toll free | Helpdesk hours | After hours support | Areas Covered | Equipment Covered |
|---|---|---|---|---|---|
| Active Mobility Systems | 1800 543 837 02 9649 2111 | (Mon - Fri) 8.00am - 5.00pm | Calls received out of office hours will be forwarded to a mobile phone and best efforts will be made to answer / action the call, however there will be a backup answer phone service | All metropolitan areas Hunter New England Mid North Coast Southern NSW Western NSW | Power wheelchairs Manual wheelchairs Scooters Shower Commode Hoist Bed Powerlift chair |
| Aidacare | 1300 122 128 02 8706 2300 | (Mon - Fri) 9:00am – 5:00pm | For metropolitan LHDs only Weekday after hours: Not before 9am. 5pm - 11pm Weekend Saturday: 9am - 5pm Weekend Sunday: 9am - 5pm email: maintsydah@aidacare.com.au | State-wide | Power wheelchairs Manual wheelchairs Scooters Shower Commode Hoist Power Mattress Bed Powerlift chair |
| Alpha Lifecare | 02 9714 1100 | (Mon - Fri) 8:30 - 4:30 (excluding public holidays) | N/A | All metropolitan areas | Manual wheelchairs Shower commode Hoist Power mattress Bed Powerlift chair |
| Arjo | 1800 002 756 | (Mon-Fri) 7.30am – 6.00pm | Calls received out of office hours will be forwarded to a mobile phone and best efforts will be made to answer / action the call, however there will be a backup answer phone service | State-wide | Power mattress Hoist Bed Powerlift chair |
| Chemtronics Direct | 1800 765 833 | (Mon-Fri) 8:30am to 4:30pm | N/A | All metropolitan areas, Far West, Murrumbidgee and partial coverage of Hunter New England Mid North Coast Northern NSW Southern NSW and Western NSW | Power wheelchairs Manual Wheelchairs Scooters Shower Commode Hoist Power Mattress Bed Powerlift Chair |
| Everyday Mobility | 02 4413 0335 | (Mon - Fri) 9:00am to 4:30pm | 4:30pm to 9:00pm Mobile: 0448 553 949 | Illawarrra Shoalhaven Southern NSW | Power wheelchairs Manual wheelchairs Scooters Shower Commode Hoist Power Mattress |
| GTK | 1300 485 485 | (Mon - Fri) 8.30am – 4.30pm | N/A | All Sydney metropolitan areas Hunter New England Mid North Coast Northern NSW | Power wheelchairs Manual wheelchairs Shower Commode Hoist Bed Powerlift chair |
| Independent Living Specialists | 1300 008 267 1300 516 174 02 9427 4995 | (Mon-Fri) 9am - 5pm | Operates 24 Hrs | 7 days | State-wide | Powered Wheelchairs (Customised & Non-Customised) Manual Wheelchairs (Customised & Non-Customised) Manual Wheelchair Power Add-On Devices (Customised & Non-Customised) Scooters Shower Commodes & Bathroom Aids Hoists / Lifters / Ceiling Track Hoists Hospital Beds Powered Mattresses Powered Lift Chairs & Transport Chairs |
| Independent Mobility & Rehab | 02 4952 2264 | (Mon-Fri) 8.00am to 5.00pm Saturday 8.00am to 12:00pm | Calls received out of office hours will be forwarded to a mobile phone and best efforts will be made to answer / action the call, however there will be a backup answer phone service | Central Coast Mid North Coast Hunter New England | Power wheelchairs Manual wheelchairs Scooters Shower Commode Hoist Power Mattress Bed Powerlift chair |
| Mobiquip | 02 9939 1670 02 9042 2820 | (Mon - Fri) 9:00am – 5:00pm | N/A | Northern Sydney South Easter Sydney Sydney Western Sydney | Power wheelchairs Manual wheelchairs Shower Commode Hoist Bed Powerlift chair |
| Summerland Scooters | 02 6628 3915 | (Mon - Fri) 9:00am – 5:00pm Saturday 9:00am to 12:00pm | N/A | Northern NSW | Power wheelchairs Manual wheelchairs Shower Commode Hoist Bed Powerlift chair |
| Wheelchair Sales Indesign | 02 9607 2233 | (Mon-Fri) 9am - 5pm | N/A | All metropolitan areas and Hunter New England Illawarra Shoalhaven Mid North Coast Southern NSW | Power wheelchairs Manual wheelchairs Shower Commode |